Re: "I'm the IT director for ..."
> Printers are the Devil's work, but the General F*cking Public is far, far worse.
I've told the tale before of the Cheap "Wireless" Printer With Just Two Buttons, on which you were meant to tap out some complicated pattern to put it into the right mode for WPS configuration. I ended up having to drive into town to buy a USB cable, boot up an ancient Windows laptop and then wait for Windows update to chew through a year or two of "upgrades" before I could install the printer drivers, hook up the USB cable, perform a firmware upgrade on the printer, and squirt the wireless config over from the laptop.
Fun times. Not.
But the general public can definitely be worse. Back when I used to work at an ISP, the call centre used to get absolutely hammered by irate customers, especially at Christmas when people have a tendancy to buy cheap fairy lights and other similar gadgets which then spew garbage across the EM spectrum...
Biting the hand that feeds IT
