Reply to post: Re: Maybe my maths is a bit weak and watery, but ...

Gulp! Irish Water outsources contact centres to Capita for up to €27m over 7 years

Anonymous Coward
Anonymous Coward

Re: Maybe my maths is a bit weak and watery, but ...

Thanks, that makes more sense. So the €27m figure in the headline was assembled from a misreading of the announcement by El Reg.

However, the whole deal smells even worse. What the hell does it cost €10m a year to handle water customers in a country of the Republic's size? The water infrastructure must be in a terrible way if the customers have to keep ringing up about it so much; or, this is a bad deal with poor value.

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