Oh what a suprise
As one who has been involved with the shambles that is the NHS, Courts, and other government IT projects, I would have been astounded if it had been ready on time. District management (I use the word management loosely) was always utterly useless at understanding local needs (because they never spoke to the users much) and this meant a re writing of every thing when the local users discovered it didn't do what they needed. Didn't worry me I was paid by the hour.