It's smart money
Mostly smart devices are seen as built by "dumb" people, but they are making money from the stuff they build. This is not anything new - once upon a time you could buy a fridge and if the device died after a few years then you get get it repaired. But by preventing that the manufacturers made you buy new ones - "smart" devices are just an evolution for the folks at the top of the money chain.
If it's "smart" then why can't it do diagnostics and call the service department to replace seals, coolant, motors etc?
Biting the hand that feeds IT
