Re: Self support
Hop over to Mumsnet - a whole thread devoted to contact tracers who are basically forming a self-supporting user community to try and get on with the task they are given, in the absence of meaningful training or support from their employer.
Dear God, they've given the job of contact tracing to Mumsnet users? We're all doomed. They'll spend all their time diagnosing each other with PTSD and anxiety and accusing everyone they have to contact of being a narcissist.