top quality thread, some great responses, but for ME, the best bit of the article was :-
stretching metaphors past breaking point,
Who here, hasn't had to do this at least a million times, getting so that my response to anything remotely user ballsed up is damn nigh instantaneous and is fluent with total bollox as well :o)
ah yes, good times, and a sure sign that you have reached the part of your career when you are no longer the padowan, and are well on the road to full BofH righteousness