never ceases to amaze me, after over 20 YEARS of this, we STILL can't rely on users to just take a breath and re-read an Email
this was always good for a giggle back in the days of XP, and when things like this were new, and the world wasn't that inter-connected
but ffs, we have had DECADES now, and we still fall at the first hurdle
the basic user maybe doomed, they may actually doom all of us too, but at least in an ever increasing unreliable world, it's nice to know you can absolutely rely on the absolute unreliability of users
that, and it means we get to keep our jobs I suppose :o)