Reply to post: Re: ANybody can do IT

Latest NHS IT revolution is failing to learn lessons from the last £10bn car crash

Roger Greenwood

Re: ANybody can do IT

"..asks the staff what they want.." has it's dangers though. If I ask 3 people their opinion I expect at least 5 answers, all conflicting.

Reminds me of an NHS project I heard about some years ago to do data entry directly for new births instead of numerous bits of paper. They used a midwife as a consultant and tester etc. Proper job. Then it went live. When a baby was whisked away by pediatrics they didn't get a weight so had to resort to paper - no option to proceed without a weight. Same if twins arrived - no option for 2nd baby. The reason was they had used a community midwife who just didn't see these things every day and nobody asked her the right questions. Ask carefully...

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