Re: problems getting started
I well recall my dad telling me how he taught his mother to use a cellphone, about 5 years ago. He knew it would be a significant shift for her, as she had only ever had landlines previously, so wisely got her a very simple flip phone.
G: "When it rings, how do I answer?"
D: "You just take it off the hook." [opens the flip]
G: "How do I hang up when done?"
D: "You put it back on the hook." [closes the flip]
G: "How do I call someone?"
D: "You take it off the hook [opens the flip] dial, and then press SEND."
Simple as that. Know your audience, and teach so they will understand. Choosing the tech for them helps too.
Biting the hand that feeds IT
