Reply to post: Interesting response...

Xiaomi Mi 9 owners furious after dodgy Vodafone software patch bricked their mobes

Frank Bitterlich

Interesting response...

If you look at the forum, the issue had been marked as "Resolved" as soon as Vodafone came around with a message that a fix is in the making.

Also, I don't see the word "sorry" or "apologies" anywhere in their response. Only "... to get you all connected to what you love again". As if the fix for bricking the phones was a "feature."

What a nice, modern approach on customer service...

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