Reply to post: Mistakes happen

Asleep at the wheel: Why did it take 5 HOURS for Microsoft to acknowledge an Azure DevOps TITSUP*?

Nunyabiznes Silver badge

Mistakes happen

It is how you deal with the mistakes that counts. If you review your processes, revamp what's necessary, and make your service better while compensating the affected parties as best you can - I can hold no grudge.

If, however, you continually spout platitudes while being too busy hauling your loot to the bank to acknowledge and rectify issues - nuke from orbit should be an option.

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