Clouds sometime rain
OK, it went down, but it came back up again - that's normal for cloud services, the reality is that they are generally fairly reliable but occasionally there are problems. If you are going to complain about it then go ahead - but complaining just illustrates that you don't understand the world. Have you never had your home PC fail to boot up or the TV just show a dot in the middle of the screen (or these days just a line from top to bottom)?