Genuinely great watching the white middle class southerners show how they just expect everyone else in the world to bow down to them. The sheer arrogance of people for who society is engineered around throwing a hissy fit when asked to consider that other people exist.
You designed the system based on your own biases. The problem is that it isn't being used by *you*, it is being used by a wide set of English speaking people. Stop being so self absorbed and understand that different regions and cultural groups have different accents and vocab.
If that upsets you, tough. Grow up. Other customer facing jobs have to deal with the difficulties of human interaction. You're not special.
Biting the hand that feeds IT
