> The NHS is a critical service.
Well spotted.
>So why has our UK security service ...
Because it's the Department of Health that is responsible
> ...not addressed the over capacity, lack of contingency and lack of scalability.
Scalabilty? It takes 6 years to qualify as a doctor, and then the same again to specialise fully. What sort of timescale did you have in mind for scalability?
> If I was to design a critical service and recommended it to run at 100%+ capacity with no contingency of spare capacity and where the continuity plan was to tell clients not to use the system. I would expect to be sacked
Why do you think the NHS normally runs at 100% capacity? It doesn't.
So what are you suggesting? That we staff the NHS to a level that it could cope with a coronvirus event at any time? What should those staff do in the years when there is no virus? Pay them to go in and stand by empty beds, shift after shift, day after day, year after year? Take alternative jobs as supermarket check-out staff and shelf-stackers until the next virus hits? Please give us your wisdom because otherwise you just sound like an idiot.