Re: They still haven't learnt
I remember having this conversation with a HR person as there more or less in the same boat.
A good IT function (Or HR function), that gets stuff done, runs smoothly and tends not to get noticed.
It only when things to to sh*t that people start noticing you.
But by then its too late as its usually been caused by management wondring what we need all these expensive nerds around for anyway, and the best ones have already been pushed out.