Re: market forces, political processes
Exactly. How does JoJoe Public express their dissatisfaction with (e.g.) Crapita?
I can give you a real live example there. I bin their regular letters from TV licencing, leaving them forever wasting their effort on chasing me. A very minor thing, but that's all a single consumer can expect to do - if I boycott a particular supermarket as an individual, they'll notice it even less.
Biting the hand that feeds IT
