User self-service to use tools may be scary, but this is how the company I work at ended up down this terrible path of paying Slack ransom money for our chat history instead of using what would just be included in the Office 365 subs we already have to this day.
So Microsoft is just allowing users to not be shackled by their own IT. (And yet still allowing IT to prevent this as well) And this is viewpoint is bright to you by a former IT admin.
Biting the hand that feeds IT
