Re: Can ERP actually be a perfect fit for any company ?
Many companies don't want to have a software development department, and they can be wholly right.
Yet, there is a problem with software expectations - which is mostly unique to software. Too many expect it to allow them to work exactly in their old ways.
They are ready to accept changes in other sectors - i.e. manufacturing processes - especially when it impacts low-level white collars or blue collars, but never when the changes impact higher levels (and their assistants, who often hold a lot of real power, as they perform most of their work).
We've all read about executive wanted printed emails when email was introduced - a funny example but it does shows some people mindset, "get the new system, but I want to work as I always did"
So the very people in charge of change decisions are those most resistant to real changes.
PS: we're using a system designed two mergers and three company reorganizations ago....