Reply to post: Sometimes its NOT the fault of the vendor.....

ERP disaster zone: The mostly costly failures of the past decade

Anonymous Coward
Anonymous Coward

Sometimes its NOT the fault of the vendor.....

.....as when THE BUSINESS changes during the implementation. Examples:

- Centralised business decides on multiple spin-offs (not known when the ERP contract was signed)

- Business takes over (or is taken over by) another business (not known when the ERP contract was signed)

- Legislation is passed which affects core business processes (not known when the ERP contract was signed)

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The moral of all these stories is simple -- try to make project durations shorter (say, shorter than multiple years).

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Note that when the project takes multiple years and these unforeseen changes occur, it's not unknown for a software vendor to breath a huge sigh of relief, bank their fees, and bail out!!!! I wonder how much COMPLETELY RISK FREE profits have been booked this way.

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