Re: They shouldn't have broken their copy of ECC in the first place
Where I work, we have heavily customized one of our ERP tools. We're now finding that this was a bad thing to do, as every tiny upgrade needs a lot of work to re-implement our hacks customisations. (I'm sure you can imagine the pain we have for larger version upgrades)
Senior management are taking a surprisingly sane view. We're going out to market to look for a new system and insisting that we won't customise it to death.