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We lose money on repairs, sobs penniless Apple, even though we charge y'all a fortune

Wilseus

"I don't know your dad's situation, but this did remind me of an old marketing trick..."

The car in question was a nearly new Passat. It was a good car in general, but there were a number of issues with it that they refused to sort out. One was a buzzing in the roof at certain engine speeds, which seemed to be audible to all humans except ones that worked for the dealership. Another was the dual mass flywheel that kept overheating and failing. Another issue was trying to charge him for parts that didn't need replacing.

The best one was when he wanted cruise control retrofitting, which they told him was problematic as the computer was different so they'd have to replace that, at an absolutely ludicrous total cost. That was a big fat lie, the computers were actually all the same, and in the end an independent garage managed to do the work for a couple of hundred.

Stuff like that.

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