Reply to post: Too snobbish, not commercially focused

'Literally a paperweight': Bose users fume at firmware update that 'doesn't fix issues'

Anonymous Coward
Anonymous Coward

Too snobbish, not commercially focused

I'm busy with a few restaurants (cool side effect: you never go hungry) and we're busy installing sound that is 100% compliant with music licensing.

Where they are, one of the easiest ways to do that is setting up a Tunify Blue account for the sound feed (although they need some kicking for mixing in too many covers), and then pay the remaining local fees. Using Sonos, that's a simple exercise (apart from the fact that Sonos groups refuse to be permanent, but I digress), but when we asked Bose when they would add the Tunify service we got back a fairly snotty reply that they were not even considering it (they suggested setting up a music library or use Bluetooth, the exact thing we were trying to avoid as that is just extra cost and maintenance).

In other words, they actively denied themselves the ability to sell multiple units into places where their cost would be a minor consideration.

Obviously we simply bought 10 Sonos One SL (the ones without the microphones) and brackets and installed those - all works fine. It took more time to get power supplied and mount the brackets than to get the speakers set up.

The owner of the chain, meanwhile, has booted out every other bit of Bose gear. Judging by these reports, that was none to soon..

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