Reply to post: Re: 600 bots

They terrrk err jerrrbs! Vodafone replaces 2,600 roles with '600 bots' in bid to shrink €48bn debt

Venerable and Fragrant Wind of Change

Re: 600 bots

More likely it's 'cos 'bots run 24/7.

The headline was rather loose: the quote in the article doesn't imply such a direct relation. But if a human call-centre operator clocks on 8 hours a day, 230 days a year (less time off sick/etc), and takes ten minutes an hour coffee break/loo break, you can see how a bot might do the work of many.

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