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They terrrk err jerrrbs! Vodafone replaces 2,600 roles with '600 bots' in bid to shrink €48bn debt

Wednesday 13th November 2019 16:56 GMT Persona

It's easy to tell when you are speaking to humans at Vodafone. Firstly you can hear a very noisy Indian call centre in the background and secondly they are unable to fix your problem.

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