Not surprising. From dealings with Dart Charge (parent: Emovis), the call centre staff are stuck to using scripted responses and when asked to step outside their comfort zone have no one to speak to, as management is just as clueless.
Not surprising. From dealings with Dart Charge (parent: Emovis), the call centre staff are stuck to using scripted responses and when asked to step outside their comfort zone have no one to speak to, as management is just as clueless.