Reply to post: OFCOM rejected my complaint

I'm still not that Gary, says US email mixup bloke who hasn't even seen Dartford Crossing


OFCOM rejected my complaint

Back in the days when UK telecoms mostly comprised BT and odd ball companies, before mobile telephony was a thing, I had a billing dispute with BT. I wrote to them; BT did not reply. And again.

I pursued this with OFCOM who wrote to me that I needed a letter from BT, the company who declined to write to me, in order for them to follow up. Thanks, OFCOM.

I wrote to BT telling them that I would stop paying my phone bill until the problem was resolved. One Saturday morning my phone line was cut off. I could still phone BT where I spoke to a pleasant operator who reconnected my phone on a temporary basis and contacted the billing department.

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