Re: Beautiful
As one of my mentors told me.. we don't have to like each other but we must work together.
That works both ways.
How often should you be recovering files for users (which can be a very lengthy process!) when the need to recover files is because they have repeatedly refused to follow simple instructions?
User gets told once to do things a certain way and messes up, fine. Gets reminded a few months later because of a mess up, fine. Gets told monthly for a year and still screws up? Not fine. No way that should be on IT. They should be getting charged IT's time that is wasted supporting them when it was their refusal to follow basic instructions that got them in trouble.