Re: Doesn't inspire confidence....
It is worse than "authority without responsibility" as nobody is in a position of overall authority - it descends in to finger pointing and impotence because no one knows all that is happening, nor could they make any useful impact if they did.
As for the "single mistake" at fault that is utter pish! If something the size, complexity and cost of Galileo can be brought down by a fat-fingered mistype in some console then the upper layer of managers should be sacked for not having a proper system of tested procedures (e.g. a scripted system wide restart), verified backup/snapshots, and a test system where changes are (whenever practical) run through before live deployment.
Biting the hand that feeds IT
