Re: Not an IT problem
...we can point to our IMAC/CYA of a policy and say: "Did you do the thing we specifically told you not to do?
At which point they bring out an organisational chart and say "Precisely where on here does it say you have authority to give me instructions?" You're a service department, not a layer of management, and if instructions are needed they should be sent by someone with authority to give them.
Biting the hand that feeds IT
