Re: Not an IT problem
This is something I've explained to more than a few IT-adjacent staff in my work.
I'm all for solving problems with tech -- when they're the kinds of problems that tech can solve.
Can't solve people though...
Yes, technology can do --fscking-- amazing things, but if we cover it in policy, instruct people on policy & stick to policy, when the inevitable occurs we can point to our IMAC/CYA of a policy and say: "Did you do the thing we specifically told you not to do? Yes? Then gl;hf;gg..."
Plus, it means less ballaches in the long run when manglement get behind us and policy and we don;t have to support long dead systems or one off POS pieces of software, or... (you get the idea...)