Reply to post: User ignore email

When the IT department speaks, users listen. Or face the consequences

Olivier2553

User ignore email

I don't really know the reason why, but users always ignore the emails about using IT tools. Until they are facing a problem, they will not apply the recommended procedures, unless they are forced to.

We inform the new students at the beginning of each semester that downloading pirated movies will not be tolerated (for some time, I was the one making the presentation and I was very insistent on that point, like repeating myself five times with five different sentences, and once again when summarizing at the end). Then student would get a reminder email each month. Nonetheless for quite some time, we had two to five students get caught per week. It has almost disappeared since we involved Student Union to help spread the message.

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