Reply to post: Re: Employees buying software for their company?

Microsoft explains self-serve Power platform's bypassing of Office 365 admins to cries of 'are you completely insane?'

Anonymous Coward
Anonymous Coward

Re: Employees buying software for their company?

"everything you said sounds like you were not supporting business needs but instead creating pointlessly bureaucratic IT processes for your own purposes."

I've seen the problem many times. Some sales rep comes into an end user department, tells them that buying 10 of X and networking them will solve all their problems. The users, suffering delusions of technical competence, buy a bunch of stuff, assuming it will be easy to make it do what they want.

In one event, when they were totally confused, they called IT and asked a very limited direct question. The next day, it was another question. The next day two more. After a week, we asked them what they were doing, and they admitted buying a bunch of computer gear, and that for some unknown reason, it wasn't magically solving their problems.

It took a couple of months and some additional equipment to get it more or less working... a feat given that it was the wrong hardware and the wrong software for (a) doing what they wanted and (b) integrating with the rest of our IT environment.

Our web designers are slightly less clueless, and massively more convinced that they know all there is to know. They are completely naive with respect to underlying technology, architectural considerations, security, backup, fault mitigation, and so on... but assume that if they can coax the site into doing what they want once or twice, it's ready for hundreds of thousands of public users, and that 'nothing will go wrong'.

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