The new world we're in.
This highly tech world we've found ourselves in has created a new kind of problem - the "Which bit is the fault in and who's responsible for repairing it?"
So, my new high tech heating boiler sometimes doesn't go on. An engineer is coming tomorrow. But is the problem with the Hive, which claims the heating is on and working, or the boiler - which sometimes doesn't make heat when the Hive claims it is doing?
Maybe it's something simple and obvious, but the "sometimes" aspect makes me think it won't be.
So is it going to be the Hive hardware, the software, the wiring, the boiler hardware......?
Biting the hand that feeds IT
