Reply to post: Re: This requirement for paper bills/statements...

Not a death spiral, I'm trapped in a closed loop of customer experience

Anonymous Coward
Anonymous Coward

Re: This requirement for paper bills/statements...

Never tried to get onto a client site?

Never tried to borrow an item of equipment?

Never tried to book tickets to an event?

YMMV of course, but that doesn't negate different experiences.

I once had to scrape around for third-string ID as two forms were already being held by various people.

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