Re: Halifax were a nightmare when we moved.
Halifax seems to have a preference for employing the odd wa****r My mother suffered from dementia so I took out a power of attorney so that I could look after her finances. The solicitors gave me the original power of attorney and some stamped/authorised copies. The local Halifax branch nominated power of attorney wonk decided that the duly authorised copies weren't good enough for him and demanded to see the original as "it looks and feels different". I asked if I had to use this branch or would any branch be OK? He said that any branch would be able to set up the changes, so with that I told him to get stuffed and went to the next nearest branch and got everything sorted in 10 minutes.
Biting the hand that feeds IT
