Reply to post: Re: This requirement for paper bills/statements...

Not a death spiral, I'm trapped in a closed loop of customer experience

Filippo Silver badge

Re: This requirement for paper bills/statements...

Guys, ID cards are not that bad, and they really do fix a lot of practical problems. It's just a bit of paper that's actually designed to solve this kind of issue, unlike an electricity bill. Make them and get rid of this nonsense. I promise you, they don't become evil spying devices when you don't look at them.

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