Re: Absolutely not...
Correct - and just today I spoke to a real human at Microsoft to cancel and get a refund for my son's XBox account, which he's had enough of.
The real human was careful, listened well, gave me the refund, asked if there was anything else he could help with. The hold queue to get through to this human was all of 40 seconds.
That call cost Microsoft at least 5 minutes of time for a £50 refund to a consumer.. and Google can't be arsed to have a real contact line with real humans ??
Arrogant bastards with the ethics of rattlesnakes.
Biting the hand that feeds IT
