Reply to post: "there was an error message and I clicked on it, what was it?"?

Behold the perils of trying to turn the family and friends support line into a sideline

Timo

"there was an error message and I clicked on it, what was it?"?

Ahh yes, since you do computers you somehow should know what Windows is telling her.

My mom still does that, even after 20+ years. It's like the computer is one big monolithic box with only one program that runs.

I've been able to use TeamViewer to at least see what she's doing wrong to generate the message. Still haven't found a way to explain the cloud to her and why she can't see all the emails on her phone, that she's moved to her local drive...

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