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TalkTalk still struggles to shut down legacy email addresses on request

Arthur the cat Silver badge

I'm guessing they used the... "I've forgotten my password, send me a new one to my email address " ...hole in the system

Which leads to the question - if the person was a former user, how come the TalkTalk address was still set as the password reset address rather the current email address? Yes, TalkTalk are as much use as a fishnet condom and will hopefully go bust, but it seems there's a touch of user error here as well.

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