I just wanted to commend the subeditor on the choice of photo to illustrate Canadian law enforcement. I miss that show. Although I always preferred Real Ray over Fake Ray.
I'm in the middle of trying to transfer my knowledge to the next lot of people to support my environments, largely to avoid this kind of thing happening. It's all about knowledge transfer, really. Of course, the new guys have to be motivated, the last person who had to fix something I'd left detailed instructions on couldn't be bothered reading them, apparently because they used big words, so he just rebooted everything. As it happens, that worked, but it did kind of illustrate the problems with getting some people to follow simple instructions.
Biting the hand that feeds IT
