Re: Voice response phone
"Damn muppets" - Errrmmm
I was a call jockey a few times in my career when things weren't going so well since it was usually the quickest job to get. Its a horrible job. Basically have the same conversation 60-70 times a day with people of varying ability to understand the service and what you could/couldn't do for them who had already been frustrated by the IVR.
I hope that these jobs will be classified as a form of torture and outlawed eventually. (Probably once the tech is up to the job).
So sir I would say that I am far from a "muppet", (although I didn't have the luxury/restrictions reading off a script) and I would suggest some empathy for the poor working class who do these toxic jobs.
<Puts soapbox away>
Biting the hand that feeds IT
