No more call centers? What a wonderful world we live in!
Imagine my relief when I can no longer get a person on the phone to discuss my particular needs. Instead I can only be serviced by always-reliable automated systems and menus that instinctively know that the only thing I ever need is to find out about my service is what my current account balance is, and whether I would like to charge that amount to my debit card, or am I feeling adventurous today and would I like to charge my credit card as a change of pace?
This is what peace of mind looks like.
(/sarcasm off)
Biting the hand that feeds IT
