Re: Customer service?
I don't know why I upvoted you. I understand the sentiment, but the last time I tried anything even remotely mechanical on a car was over 45 years ago when I tried to remove the spark plugs and after around 4 hours of minor personal injury and major personal swearing, admitted myself stumped after managing to remove one (1972 Simca 1100 Special - transverse mounted engine, canted 45 o forwards, putting the spark plugs almost flush against the radiator fan. When I asked a mechanic the best way to remove the spark plugs, he shrugged and said "engine hoist, maybe?")