Re: Ahhh passwords...
Yup, I emailed Santander to point out the idiocy of asking for the xth, yth and zth character as I now had to write down the password rather than simply typing the whole thing from memory.
(it's now stored in KeePass in its 'expanded' form, so I just need to remember the passphrase for that)
What? use your app... the one that remembers everything and just needs a gummy bear to unlock!