Reply to post: Let me get this straight....

'Transformation' at Capita: Profits? Down. Revenue? Down. Order book? You guessed it

batfink Silver badge

Let me get this straight....

So, what they're saying is that their internal IT systems are crap.

And this is a company that says to its customers "Hey, let us run your IT systems - we're great at that!".

Hmmm. In a normal world this admission would rule them out of ever winning another contract, but we know in the world of Government, "other factors" come into play.

And best of luck consolidating the 35 CRM systems BTW. I'd guess that's not been done as the project to do it would (a) cost more than it would save and (b) the risks of fuck-ups would be enormous.

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon

Biting the hand that feeds IT © 1998–2022