Reply to post: Re: Customer Service?

People of Britain: You know that you're not locked into using the same ISP forever, right?

Nick Kew

Re: Customer Service?

Ah, those were the days.

There was even one occasion when I had no phone line at all and went to find a 'phone box. Got the kind of menus that can be infuriating, but these ones made sense, and ended with them promising a next-day fix - which they duly delivered.

That was when I lived in an area of decent ADSL. Before moving to an area without it but with Virgin cable, in blissful ignorance of the nightmare to come.

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