Re: monthly readings not appearing on accounts
How many calls did you get when the new annual assessments went out and everyones monthly payments went up bu at least £10. I have to phone up every year and get them to "look into it" and then get the monthly DD reduced back down to something more realistic, ie a figure which, every year, turns out to be almost exactly correct, as opposed to their original estimate which would have had me paying up to £200 extra.