Re: This article should be titled: How Apple lost a stupid customer! But, didn’t...
Assuming hundreds of thousands of replacements could be completed immediately is idiotic. Ignoring that, buying another MacBook when you’re not satisfied is even more so.
A business that sells and supports machines for critical business work would be set up to turn around these repairs quickly (or provide instant loans etc) - because they could be sued for causing loss of sales.
Apple is a fashion brand not set up to support critical business needs. They expect their users to wait for periods of time that would be acceptable to non-critical use, but that real businesses would not accept. Imagine if Dell, Lenovo, IBM etc telling their fleets of business users that their laptops will be out of commission for weeks or months. Or that out of the blue they have stopped manufacturing parts or supporting certain ports, or whole server lines... No sensible business would rely on a hardware manufacturer that does this.