Reply to post: Re: Customer service?

Stop using that MacBook Pro RIGHT NOW, says Uncle Sam: Loyalists suffer burns, smoke inhalation and worse – those crappy keyboards

Phil O'Sophical Silver badge

Re: Customer service?

A few years ago I needed to change a headlight bulb in a Mazda 6. I had the spare bulb, as legally required, but the official instructions for changing it started with "remove the front bumper assembly". With some fiddling and a pair of forceps I was able to do it without dismantling the car, but some designers need serious reeducation.

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