Reply to post: Customer service?

Stop using that MacBook Pro RIGHT NOW, says Uncle Sam: Loyalists suffer burns, smoke inhalation and worse – those crappy keyboards

Anonymous Coward
FAIL

Customer service?

While I've never been tempted to enter the walled garden (I read too many fantasy novels - bad things happen in walled gardens) this seems absurd, even for Apple.

My car was recently subject to a recall. They contacted me - I didn't have to search to see if my car was affected. They told me the part would be in stock. They offered me a loaner car when I scheduled my appointment. That is how a recall should work.

POST COMMENT House rules

Not a member of The Register? Create a new account here.

  • Enter your comment

  • Add an icon

Anonymous cowards cannot choose their icon